Customer360

Know your customers.

Exploit easily and efficiently all your data obtaining a 360º and real time vision of your customers.

Customer360

Know your customers

Exploit easily and efficiently all your data obtaining a 360º and real time vision of your customers.

Visual 360 real-time profiles to connect with your customers in depth.

Get a quick overview of your customers’ profiles their personal information, behaviors, engagement or sales, among other metrics, in order to know them in depth. In addition, you have a configurable dashboard per user to highlight those data that may be more relevant to the strategy and/or campaign.

screens of Customers360

How can Customer360 help your business?

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Customers at a glance

Gain a granular perspective of each of your customers thanks to the synergy between the information you already possess and the contributions from FLYDE. From their preferences and behaviors to key interactions with your brand, this helps you to connect more effectively with them and optimize outcomes.

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Anticipate behaviors

Anticipate the behavior of your customers with the predictive capabilities of the platform. By harnessing advanced analytics and data-driven insights, our platform empowers you to forecast customer actions and preferences.

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Identify your customers

Identify instances where users interact across various profiles or touchpoints effortlessly. By consolidating this diverse data, you gain a comprehensive understanding of each user’s behavior and preferences, enabling you to create hyper-targeted campaigns and personalized experiences.

Learn about the tools that make up Customer360

Customer profile

Search for customers, get an overview of their profile and analytics thanks to a visual dashboard and view all related information in detail.

Identities graph

Find out how an user identifies himself/herself in each of the channels in which he/she is present (navigation, telephone, email, social media…).

Behaviour

Know how your user behaves on your website thanks to tracking without cookies. Know which is their path, which pages interest them the most, their moments of connection…

KPIs in detail

Get individual information on the most relevant KPIs for your company applied to your users and customers. Predict how these KPIs will develop in a year’s time.

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Exploit the results in the other apps

Once you have processed your data, combine Customer360 with the rest of the apps to get the most out of it. You have four aimed at optimizing user strategies available on the platform. Check sales, predict trends or get a complete and real profile of your users, among many other things.

Some ideas to exploit your data in FLYDE:

Exploit the results in the other apps

Once you have processed your data, combine Customer360 with the rest of the apps to get the most out of it. You have four aimed at optimizing user strategies available on the platform. Check sales, predict trends or get a complete and real profile of your users, among many other things.

Some ideas to exploit your data in FLYDE:

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Lead the game. Be one step ahead.

Schedule a meeting with one of our experts and discover how FLYDE can help your company stand out from your competitors.