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Home / Resources / Customer data self-assessment
Self-assessment12 questions2 minutes

Does your company need an intelligent customer data platform?

Answer 12 questions about how you work with customer data today and get your maturity level, the detail by area and the three priorities to start with, instantly.

No sign-upNo personal data: we only measure usage anonymously and in aggregateWritten for marketing and ecommerce leaders, not for IT

How it works

Four areas, three questions each

The assessment measures the four capabilities that decide whether your customer data produces business or just reports. Each answer scores 0 to 3 points, up to a maximum of 36.

AREA 1

Unification

How many sources you have, whether you recognise the same person across all of them and how long it takes to get data available.

AREA 2

Knowledge

Whether a single customer record exists, how you segment and whether you know how much your current base sells.

AREA 3

Prediction

Whether you anticipate churn, know propensity to buy and what evidence you use to allocate media budget.

AREA 4

Activation

How audiences reach the tools that execute them and how much autonomy your team has.

Progress
0 / 12

The test

Answer with today's real situation, not the planned one

Pick the option closest to your day-to-day. If you hesitate between two, choose the lower one: the assessment is more useful when it is honest.

12 answers left.

Your result

0/36
Total score
Discuss my result with FLYDE Indicative result, based on your answers.

Shall we start?

Give us 15 minutes and find out how much FLYDE can simplify your day-to-day.

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