Industry · Retail & ecommerce
Turn your store and ecommerce data into sales
Physical store, online, loyalty and B2B usually live in separate systems. FLYDE unites them into one known customer and puts that information to work generating repeat business, margin and revenue.
Every channel, one record
You have the data. You're missing the customer.
Retailers gather more interactions than ever, but scattered across silos that don't talk. The result: blind decisions exactly where margin is won or lost.
Someone who buys online, picks up in store and is in your loyalty program shows up as three different people.
Without knowing who would have bought anyway, discounts are handed out blindly and eat into profitability.
There's no way to see who is drifting away until they've already gone to a competitor.
Each platform claims the credit and budget is split by intuition, not by return.
From scattered data to sales, in three steps
The same mechanics already working at retailers like Office Depot Mexico, applied to your operation.
One customer, their whole history
Store, ecommerce, loyalty and B2B resolve into a single profile with purchases, visits and preferences.
Who will buy, who will leave
Propensity, churn and lifetime-value models prioritize who to reach, with which offer and when.
Campaigns where they pay off
Segments activate in your channels and attribution tells you which part of the budget actually sells.
Five apps and one intelligent assistant, designed to power your business
Core
Store, unify and organize all your data. A complex process, made simple.
Discover Core →
Customer 360
Get an extremely detailed definition of each individual customer.
Discover Customer 360 →
Market
Segment your customers every possible way to create unique experiences.
Discover Market →
Trends
Spot sales, churn or average-spend trends in your business.
Discover Trends →
Analytics
Build highly visual reports and dashboards from your data and results.
Discover Analytics →
★ Across the whole platformAnd on top of it all, FLYDE BrainThe conversational AI that runs across all five apps: ask your data in natural language, at any point, and turn the answer into action without leaving the conversation.
Discover it →Your retail data, working for you
In 15 minutes we show you, on your own operation, how much revenue currently sleeps in your store and ecommerce data.