Industry · NGOs & nonprofit sector
From the one-off donation to the member who stays
Street fundraising, web, emergencies, events, legacies: each channel keeps a piece of the donor and none sees the person. FLYDE unites the whole relationship into one profile and turns it into members who stay more years and give better.
Each member's pulse, visible
Thousands of donations. And few known donors.
NGOs accumulate years of campaigns, emergencies and fundraising scattered across the member CRM, donation gateways, email and face-to-face. Each system sees a piece; no one sees the donor.
They donate in an emergency and never hear from you again, or get three emails from three different teams.
The first sign is usually the returned payment; by then the decision is already made.
The member recruited on the street who donates online in an emergency shows up as two different people.
Without reliable segments, everyone is asked the same: the fifteen-year member and the person who once gave €10.
From the one-off gift to a lasting relationship
FLYDE connects your member CRM, donation gateways, email and fundraising without changing your current systems.
One donor, their whole giving history
Regular gifts, one-off donations, campaigns, events, volunteering and legacies resolve into a single profile per person.
Who will cancel, who can give more
Churn and propensity models flag which members are at risk, who's ready to raise their gift and who will respond to an emergency.
Each campaign, to who it should reach
Renewals, gift upgrades and reactivation of dormant donors, activated by email, phone or street from one place.
What you can do with FLYDE from month one
One 360° donor
Members, one-off donations, events, volunteering and legacies unified into a profile per person.
Cancellation prevention
Detect at-risk members before the payment is returned and act while there's still room.
From one-off to member
Identify those who have donated several times on their own and invite them to become a member at the right moment.
Gift upgrade
Find the members most likely to increase their contribution and ask at the right time.
Reactivating dormant donors
Win back donors who stopped responding with the right cause and channel for each one.
Ask your data
"Which members of 5+ years haven't opened anything this quarter?" FLYDE Brain answers instantly.
The known donor sustains the mission
Acquisition, loyalty and major donors: the three revenue levers of the nonprofit sector improve when you know who's behind each donation.
Regular giving is your most predictable revenue. Churn models warn you in time about who's at risk and why.
Gift upgrades, second donations and emergency appeals aimed at those who genuinely respond.
The longest, most committed relationships, identified: the best candidates for legacies and major gifts.
Five apps and one intelligent assistant, designed to power your business
Core
Store, unify and organize all your data. A complex process, made simple.
Discover Core →
Customer 360
Get an extremely detailed definition of each individual customer.
Discover Customer 360 →
Market
Segment your customers every possible way to create unique experiences.
Discover Market →
Trends
Spot sales, churn or average-spend trends in your business.
Discover Trends →
Analytics
Build highly visual reports and dashboards from your data and results.
Discover Analytics →
★ Across the whole platformAnd on top of it all, FLYDE BrainThe conversational AI that runs across all five apps: ask your data in natural language, at any point, and turn the answer into action without leaving the conversation.
Discover it →Your supporter base, finally in your database
In 15 minutes we show you how to go from the anonymous donation to the known donor with the systems you already have.