Industry · Automotive
From lead to repurchase: the full customer cycle, finally united
The sale isn't the end: it's the start of a years-long cycle across workshop, financing and renewal. FLYDE unites DMS, CRM, web and aftersales so no customer disappears until they buy from someone else.
The owner cycle, no leaks
You sell the car. And lose the customer.
The buying cycle lasts years and passes through different hands: sales, finance, workshop. Each has its own system, and the customer gets lost in between.
With no lifecycle signals, the next thing you hear is that they bought at another dealership.
Service appointments are the best renewal signal there is, and they stay locked in the workshop system.
Portals, web and campaigns generate high-cost leads; without scoring, the sales team works them first-come, first-served.
The end of financing or leasing is a known date. Even so, the competition usually gets there first.
From a one-off sale to the full lifecycle
FLYDE turns your current systems (DMS, CRM, workshop, web) into a single owner view, with no migrations.
One owner, their whole history
Purchase, financing, service appointments, warranties and web browsing unite into a single profile per customer and per vehicle.
Who is in the switching window
Renewal models and lead scoring flag who's close to changing car and which lead deserves the first call.
The right offer, before anyone else
Renewal, aftersales and accessory campaigns reach each customer at their moment, on their channel, with their offer.
What you can do with FLYDE from month one
Owner and vehicle unified
DMS, workshop, financing and web resolved into a single profile per customer and per car.
Early renewal
Anticipate the end of financing, leasing or usage cycle and arrive with the offer before the competition.
Sales lead scoring
Prioritize portal and web leads by real purchase probability, not by arrival order.
Aftersales that builds loyalty
Maintenance, inspections and check-ups become scheduled contacts that keep the customer in your network.
Campaign attribution
Discover which portals and campaigns bring real buyers and where you're overpaying.
Ask your data
"How many customers finish financing this quarter?" FLYDE Brain answers without going through IT.
Every phase of the cycle, a revenue lever
Automotive margin is no longer only in the sale: it's in the full lifecycle. FLYDE gives you the three levers to exploit it.
The financing end date is known. With FLYDE, your offer arrives months before the customer starts looking elsewhere.
Every service appointment feeds the customer profile and triggers cross-sell and renewal opportunities.
Predictive scoring focuses your sales team on the leads with a real probability of signing.
Five apps and one intelligent assistant, designed to power your business
Core
Store, unify and organize all your data. A complex process, made simple.
Discover Core →
Customer 360
Get an extremely detailed definition of each individual customer.
Discover Customer 360 →
Market
Segment your customers every possible way to create unique experiences.
Discover Market →
Trends
Spot sales, churn or average-spend trends in your business.
Discover Trends →
Analytics
Build highly visual reports and dashboards from your data and results.
Discover Analytics →
★ Across the whole platformAnd on top of it all, FLYDE BrainThe conversational AI that runs across all five apps: ask your data in natural language, at any point, and turn the answer into action without leaving the conversation.
Discover it →Your customer base, working for the next sale
In 15 minutes we show you how many renewals are on the horizon in your own data and how to get there before anyone else.