Your VTEX store sells online. FLYDE makes every order count toward the whole customer.
Connect your VTEX store and every order, return and product joins its customer's profile, along with what they buy in store, open in your emails and see in your ads. No integration project: the connector is already in production with retailers in Mexico.
Two reasons to connect it, from the first month
You sell more with what you already have in VTEX
- The whole customer, not just the online order. Stores, POS, call center and your campaigns join the same profile. You stop treating someone who already buys in store as a new customer.
- Audiences ready to activate. Segments by purchase history, value, propensity or churn risk, synced with Meta, Google, TikTok, email, SMS and push without exporting files.
- You know which campaign really sold. Attribution and incrementality on real VTEX and in-store orders, not on the conversions each platform reports.
And no integration project
- Native connector. You set it up in the connection wizard with your store key, the sales channel and the date you want to load history from.
- Huge catalogs, no surprises. Catalogs with millions of SKUs load in batches; if something is interrupted, it picks up where it left off.
- Data that doesn't stop. An order or product with bad data is skipped without stopping the rest, and if the VTEX API fails during the history load, that batch is retried automatically.
The VTEX connector: from your store to every customer, and on to your channels
FLYDE connects to your VTEX store through its public APIs. You authorize access and the history load starts, with no custom development.
Orders and returns
Every purchase, linked to its customer.
Every order and every return from the sales channel you choose, linked to the profile of the customer who made it.
Real average order value, purchase frequency, customer value and returns per person.
Catalog
Products, categories and brands.
Your full catalog, even with millions of SKUs, refreshed as often as you schedule.
Product and category recommendations per customer, and audiences by what each person buys.
Customers
The same person, only once.
Your VTEX store customers, unified with those from your stores, CRM and campaigns.
One profile per person, whether they buy online or in store.
What VTEX doesn't see
The customer beyond your online store.
Stores and POS, call center, email, advertising and your data warehouse.
The complete customer, ready to activate in any channel and to ask Brain about.
Three uses that pay for themselves
Reach peak season with your audiences ready
Who bought last season, who has the highest propensity and who is about to leave, ready to activate before the peak, not during it.
One customer, wherever they buy
Join VTEX orders with in-store purchases and personalize your campaigns with everything you know about each person.
Know which campaign really sold
A control group in every audience tells you how much revenue exists only because you launched the campaign, measured on real orders.
What VTEX teams ask us
Does FLYDE replace VTEX?
No. Your store stays on VTEX. FLYDE sits on top: it joins VTEX orders, catalog and customers with the rest of your sources and turns that data into audiences, predictions and reports.
What is VTEX, and why connect it to a CDP?
VTEX is a digital commerce platform widely used in Mexico and Latin America for online stores and marketplaces. It holds your online store's orders, catalog and customers. Connecting it to a CDP like FLYDE joins that data with your stores, CRM and campaigns, so every order counts toward the customer's complete profile and you can activate it in any channel.
What VTEX data does FLYDE load?
Orders, returns, product catalog and customers. You choose the sales channel, the date to load history from and the returns window, and returns are linked to the profile of the customer who made them.
Does it work with very large catalogs?
Yes. Catalogs with millions of SKUs load in batches that resume if the process is interrupted, and the catalog is fully refreshed as often as you schedule.
Can I join VTEX with my physical stores?
Yes. FLYDE unifies the same person across your online store, POS, CRM and campaigns using several identity keys, such as email, phone, or customer or loyalty ID.
Is it available for VTEX stores in Mexico?
Yes. The connector is in production with retailers in Mexico, with a FLYDE team in Mexico City and native LFPDPPP compliance.
Do I need a VTEX agency to connect it?
No. The connector is set up from the FLYDE connection wizard. If you already work with an agency or implementer, they can join the project; we have a partner program for that.
How long does it take to connect?
Connecting is quick: you add the store, choose the sales channel and the history load starts, with no custom development. With our team alongside you, the first use cases are live in weeks.
Is FLYDE a VTEX partner?
No. FLYDE connects to VTEX through its public APIs, like any app authorized by your store, and is not affiliated with or sponsored by VTEX.
VTEX is a trademark of VTEX. FLYDE connects to VTEX through its public interfaces and is not affiliated with or sponsored by VTEX.
See how much more VTEX can give you
A demo with your own catalog: we show you what data your customers are missing, which audiences you could activate from the first month and how to measure what each campaign sells.
Let's talk